FAQ

 

Can this design be done on a tote bag/t-shirt/sweatshirt?

Absolutely! Any t-shirt design you see in our shop can be printed on a tote bag or sweatshirt, and vice versa. Please message us and we'll be happy to create a custom listing for your item.

 

Do you offer colors other than the one(s) listed?

Yes, please send us a message if you'd like a different color for any listed item and we can let you know what's available.

 

Do you accept custom orders?

Yes! Please message us on the "Contact" page to get started.

 

Do you accept returns?

As every item we sell is made-to-order, unfortunately we cannot accept returns at this time apart from product defects or quality issues.

 

What do I do if my item arrives damaged?

Please send us a message and we'll be happy to assist! If your item arrives damaged, defective, or you notice an issue with the print quality, please let us know and we'll make it right. Contact: info@malmadethis.store

 

Where is my package? 

If your tracking number has not had any updated scans in the past 7 days, please reach out so we can look into it on our end. Sometimes shipping carriers may misplace or lose packages.

 

My package shows "delivered" but I don't see it anywhere. What do I do?

Carriers may occasionally misdeliver packages, or leave them in an unusual place near your house.
Before reaching out to us, please:
☼ Check behind plants and around corners for any packages that were sneakily placed
☼ Ask your neighbors to see if they have received your package by mistake
☼ Reach out to your local post office to inquire about your missing package
If your package has still not been found 7 days after being marked as "delivered", please follow up with us again for the next steps!